Forum Discussion

Microsoft

Apr 16, 2025

Azure Billing Credit - No Explanation

Hello, I have a customer who received a larger credit on their February bill without any explanation. The customer is seeking clarification on the reason behind this credit. We compared the Azure...

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Kidd_Ip

MVP

Apr 18, 2025

Would suggest below before reaching out to Azure Billing support:

Review Billing Details: In the Azure portal, navigate to Cost Management + Billing > Cost Analysis, look for any anomalies or adjustments.