Forum Discussion
AIP - Am I missing something with "Recipient Only" label used with "View only" AIP permissions?
I have had labels work in the way you describe if I have understood you correctly. Would you be able to share screen shots of what you have tried please?
- Gerry MorleyJul 03, 2020Brass Contributor
Hi Peter
See attached.
Test 1 - File with AIP View only permissions created on PC and sent to Gmail user. Gmail user downloads attachment but cannot open. Microsoft Word says user does not have permission.
Test 2 - File with AIP View and Edit (Receiver) permissions created on PC and sent to same Gmail user. Gmail user downloads attached and can open the file successfully.
- PeterRisingJul 03, 2020MVP
OK, so on replicating your test 1, I cannot open the view only file in word online. I'm prompted to download, and when doing so I can successfully open the doc in full word.
- Gerry MorleyJul 03, 2020Brass Contributor
Thanks - I'm not sure what is going on but when I try to replicate it again with a new document I can't even though I have the original document which still doesn't open but has the same permissions as the new document and the exact same recipient email address - very very strange.