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DavidCaub's avatar
DavidCaub
Copper Contributor
Mar 06, 2024
Solved

Abnormal CPU Usage on Azure VMs with SQL

Hello,

 

For a week, we have noticed abnormal CPU usage on Azure VMs that have SQL Server installed.

 

We observe a link with the Azure SQL backup in the VMs. The CPU load saturates when a backup job is triggered!

 

The backup process iaaSWLPluginSvc consumes a lot of resources, but especially the LSASS process which saturates the CPU.

 

The domain controller is affected by this problem; on it, the LSASS process also saturates the CPU and does not go down! even when the job is finished!

 

Is anyone else experiencing this problem?

 

If so, have you found a solution?

 

We have opened a Microsoft ticket but no response at the moment!

  • Solution in Original Post : https://learn.microsoft.com/en-us/answers/questions/1605321/is-anyone-else-having-problems-with-high-cpu-consu

     

    MS has provided us the following Workaround (seems to work for us by now):

     

    1. go to C:\Program Files\Azure Workload Backup\bin\plugins\SQL and open PluginManifest.json
    2. Change the value of AllowCommunicationThroughNamedPipes from true to false
    3. Open TaskManager and Stop AzureWLBackupPluginSvc and AzureWLBackupInquirySvc. Restart AzureWLBackupCoordinatorSvc.

3 Replies

  • DavidCaub's avatar
    DavidCaub
    Copper Contributor

    Solution in Original Post : https://learn.microsoft.com/en-us/answers/questions/1605321/is-anyone-else-having-problems-with-high-cpu-consu

     

    MS has provided us the following Workaround (seems to work for us by now):

     

    1. go to C:\Program Files\Azure Workload Backup\bin\plugins\SQL and open PluginManifest.json
    2. Change the value of AllowCommunicationThroughNamedPipes from true to false
    3. Open TaskManager and Stop AzureWLBackupPluginSvc and AzureWLBackupInquirySvc. Restart AzureWLBackupCoordinatorSvc.
  • DavidCaub 

     

    For VM, better to check any changes recently and endpoint, what kind of backup tools are you using?

    • DavidCaub's avatar
      DavidCaub
      Copper Contributor

      Kidd_Ip 

       

      No changes !

       

      There is also a discussion on Learn: https://learn.microsoft.com/en-us/answers/questions/1605321/is-anyone-else-having-problems-with-high-cpu-consu

       

      Another user experiencing the same problem received a response from Microsoft:

       

      Right now, it seems to be an authentication issue between the extension and the SQL server. Our ticket was escalated to the product group, and we're now awaiting their answer.