Forum Discussion

DavidCaub's avatar
DavidCaub
Copper Contributor
Mar 06, 2024
Solved

Abnormal CPU Usage on Azure VMs with SQL

Hello,

 

For a week, we have noticed abnormal CPU usage on Azure VMs that have SQL Server installed.

 

We observe a link with the Azure SQL backup in the VMs. The CPU load saturates when a backup job is triggered!

 

The backup process iaaSWLPluginSvc consumes a lot of resources, but especially the LSASS process which saturates the CPU.

 

The domain controller is affected by this problem; on it, the LSASS process also saturates the CPU and does not go down! even when the job is finished!

 

Is anyone else experiencing this problem?

 

If so, have you found a solution?

 

We have opened a Microsoft ticket but no response at the moment!

  • Solution in Original Post : https://learn.microsoft.com/en-us/answers/questions/1605321/is-anyone-else-having-problems-with-high-cpu-consu

     

    MS has provided us the following Workaround (seems to work for us by now):

     

    1. go to C:\Program Files\Azure Workload Backup\bin\plugins\SQL and open PluginManifest.json
    2. Change the value of AllowCommunicationThroughNamedPipes from true to false
    3. Open TaskManager and Stop AzureWLBackupPluginSvc and AzureWLBackupInquirySvc. Restart AzureWLBackupCoordinatorSvc.

3 Replies

  • DavidCaub's avatar
    DavidCaub
    Copper Contributor

    Solution in Original Post : https://learn.microsoft.com/en-us/answers/questions/1605321/is-anyone-else-having-problems-with-high-cpu-consu

     

    MS has provided us the following Workaround (seems to work for us by now):

     

    1. go to C:\Program Files\Azure Workload Backup\bin\plugins\SQL and open PluginManifest.json
    2. Change the value of AllowCommunicationThroughNamedPipes from true to false
    3. Open TaskManager and Stop AzureWLBackupPluginSvc and AzureWLBackupInquirySvc. Restart AzureWLBackupCoordinatorSvc.
  • DavidCaub 

     

    For VM, better to check any changes recently and endpoint, what kind of backup tools are you using?

    • DavidCaub's avatar
      DavidCaub
      Copper Contributor

      Kidd_Ip 

       

      No changes !

       

      There is also a discussion on Learn: https://learn.microsoft.com/en-us/answers/questions/1605321/is-anyone-else-having-problems-with-high-cpu-consu

       

      Another user experiencing the same problem received a response from Microsoft:

       

      Right now, it seems to be an authentication issue between the extension and the SQL server. Our ticket was escalated to the product group, and we're now awaiting their answer.

Resources