Forum Discussion
New Foundry Agent Issue
Hi all,
I’m creating my first agent via New Foundry, so my questions are probably basic. As always, everything seemed straightforward… until deployment.
I created an agent using gpt-4.1, added a list of instructions, and then used the Tools → Upload files functionality to attach a selection of reference documents.
Everything worked perfectly in Preview mode.
I then used the default option to Create a bot service, and it deployed successfully.
To test it, I used the Individual Scope option (with the intention to share later with a couple of people — I haven’t worked that part out yet).
Like magic, it appeared in my Teams and M365 Copilot, which was amazing… and then I ran my first search.
It thought for a long time and then returned an error.
In Co-pilot:
and Teams: Nothing happens at all
I’ve looked around for help but drawn a blank. I’m fairly sure it’s some kind of permissioning / access issue somewhere, but I can’t find where.
Any help would be hugely appreciated.
1 Reply
Because Preview works, the model and instructions are probably fine. The published bot uses the agent’s stable endpoint and a different authorization path, so I would check versioning and identity first.
1. Confirm the active/published version is the same version that has File Search enabled and the vector store/files attached. A working draft in Preview does not prove the endpoint is serving that version.
2. Test a question that does not require the uploaded documents. If that works, inspect the published agent identity and grant it the required data-plane roles on every backing resource the tool uses, such as Search or Storage.
3. “Individual/Just you” publishing uses RBAC. Confirm your user has an appropriate Foundry role on the project, then sign out and back in after role changes.
4. Start a fresh Copilot chat. In Teams, send /foundry_new_preview to reset a conversation stuck after a tool error.
Finally, check the agent trace/diagnostics for the failed timestamp; the generic Copilot message hides the real authorization or tool exception.
