New Foundry Agent Issue

Hi all,

I’m creating my first agent via New Foundry, so my questions are probably basic. As always, everything seemed straightforward… until deployment.

I created an agent using gpt-4.1, added a list of instructions, and then used the Tools → Upload files functionality to attach a selection of reference documents.

Everything worked perfectly in Preview mode.

I then used the default option to Create a bot service, and it deployed successfully.

To test it, I used the Individual Scope option (with the intention to share later with a couple of people — I haven’t worked that part out yet).

Like magic, it appeared in my Teams and M365 Copilot, which was amazing… and then I ran my first search.

It thought for a long time and then returned an error. 

In Co-pilot: 

and Teams: Nothing happens at all

I’ve looked around for help but drawn a blank. I’m fairly sure it’s some kind of permissioning / access issue somewhere, but I can’t find where.

Any help would be hugely appreciated.