Forum Discussion

PatrickF11's avatar
PatrickF11
Steel Contributor
Sep 06, 2019

Authenticator App - passwordless - when prompted?

Hi,   i'm asking myself when the MS Authenticator App should ask for a passwordless sign-in (presenting of the three numbers)? I've enabled the passwordless signin for my tenant account. This is w...
Conditional Access
Identity Management
Passwordless
  • PatrickF11's avatar
    PatrickF11
    Jun 10, 2021

    imorton777 one possible solution could be this hint:

    The passwordless authentication promt (three digit choice) only appears automatically, if your last sign-in was used by this method. If you're being prompted to use your password try to click on "other ways to sign-in", then choose app request.

    After you've successfully signed in, try to log out or open up a new incognito session and sign in again.

    Then you should be faced with the passwordless method. 🙂

    This was a pain in the **bleep** for me until i got this understanding.

ChrisWebbTech's avatar
ChrisWebbTech
MVP
My passwordless experience has been random. It used to work then it pretty much stopped. My personal Microsoft account usually works but from my azure joined Windows hello machine I still get password prompts and code instead of the three options. If the 3 options did come up in the past I usually had to click this annoying send notification button to get to the login screen.

Not sure if I need to setup again but I’m having similar pains. I kind of gave up on it for now. Been busy.
PatrickF11's avatar
PatrickF11
Steel Contributor
Sep 09, 2019

ChrisWebbTech Thank you for sharing your experiences. I've already set up passwordless again, but no improvement. A few months ago everyhting was working really good. Too bad.

 

VasilMichev Thank you, too. I hope so. (The'll have to polish things up.)

Resources