Forum Discussion
Authenticator App - passwordless - when prompted?
Hi, i'm asking myself when the MS Authenticator App should ask for a passwordless sign-in (presenting of the three numbers)? I've enabled the passwordless signin for my tenant account. This is w...
imorton777 one possible solution could be this hint:
The passwordless authentication promt (three digit choice) only appears automatically, if your last sign-in was used by this method. If you're being prompted to use your password try to click on "other ways to sign-in", then choose app request.
After you've successfully signed in, try to log out or open up a new incognito session and sign in again.
Then you should be faced with the passwordless method. 🙂
This was a pain in the **bleep** for me until i got this understanding.
I ran into a similar issue and found that we had to have users manually enable a feature from the Microsoft Authenticator app. It's called "Enable phone sign-in". After this, they were able to successfully use passwordless authentication. This was disapointing because there is no way to automatically set this up for users, as such making passwordless the primary method would be nearly impossible to maintain.
I got this point, and im not satisfied with this, too.
You could give conditional access a try: Grant control > authentication strenght > passwordless.
Therefore you could force users to login passwordless. (I know, this is not the best choice :-/)
You could give conditional access a try: Grant control > authentication strenght > passwordless.
Therefore you could force users to login passwordless. (I know, this is not the best choice :-/)
