Forum Discussion
Adding Domain to the Custom Domain Names in AAD
Never seen a domain being added "incorrectly" in the fashion you describe, but yes, the steps you outlined should do.
VasilMichev Thanks for your response. just for completeness i should add one more step to remediation steps that i posted earlier:
before deleting the domain from the Custom domain names, make sure it is not the primary domain as shown:
1. As VasilMichev mentioned, have never seen that happening in my experience, but yes the steps mentioned by you, should do the trick and get this resolved.
2. You can never remove a domain that is flagged as Primary, you would need to change the primary domain or in other words default routable domain to something else or domain.onmicrosoft.com and then remove the custom domain.
3. Ensure, no services bind up like SIP, Mailboxes associated with the custom domain name, to ensure smooth removal. Because a Force Removal would take atleast 24 hours to remove completely from backend before you can add your custom domain again.
Cheers !
Ankit Shukla
