Forum Discussion
Naeem-M
Jan 02, 2025Copper Contributor
Authentication deadlock
I got a Microsoft 365 developer account and a sandbox as well. Many months ago it asked me to configure 2FA which I did using Microsoft Authenticator app on Android. I also had other 2FA setup on th...
Naeem-M
Jan 06, 2025Copper Contributor
Options 1-3 take me back to the authenticator app which is not configured so it won't work. I didn't download recovery codes. Any other suggestions?
teresa_aguiar
Jul 07, 2025Copper Contributor
Did you solve this? I have the same problem...
- harnoor-puniyaniJul 11, 2025Copper Contributor
if you still have the session with that account, try navigating to https://mysignins.microsoft.com/security-info and configure new MFA
- harnoor-puniyaniJul 11, 2025Copper Contributor
if u still have the session with that account try going to this link and setup a new MFA
https://mysignins.microsoft.com/security-info