Forum Discussion
Unable to Access Lab environment During My DP-300 Examination
Hi everyone, I want to find out who is responsible for this issue—Microsoft or Pearson VUE (the testing center). During my DP-300 exam, I couldn't access the lab environment. I kept receiving an au...
Did you try to setup Authenticator or third-party authenticator app? Because there is a big difference and the instructions point it out. Exam duration and exam experience | Microsoft Learn
- If you tried to set up Authenticator and it didn't work, that is by design and you didn't follow the instructions.
- If you tried setting up third party authenticator app and it didn't work, then you have a valid case.
From my experience, it is the former because people haven't followed the instructions accurately.
Hi Michael thank you for responding,
(No QR code found on screen) This is exactly the error I received, even tried to increased the zoom settings.
I was at a testing centre the lady came and saw what was going on, and and was willing to submit the Pearson case and gave me the case no.
