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Dr_Gomathi's avatar
Dr_Gomathi
Learn Expert
Jun 07, 2026

How AI can interact with Microsoft Dynamics 365 Business Central?

🔹 What is MCP?
Think of MCP as a secure bridge between AI agents and Business Central. It enables AI to retrieve, add, and update live business data using natural language prompts.

🔹 What you'll learn in this tutorial:
✅ Understanding MCP and its role in AI-powered business applications
✅ Configuring the MCP Server in Business Central
✅ Defining and exposing Business Central objects for AI access
✅ Building a custom AI agent in Copilot Studio
✅ Connecting the agent to Business Central through MCP
✅ Testing the integration with real-world scenarios, such as retrieving live customer information

One of the most exciting aspects of MCP is how it simplifies the connection between AI and enterprise systems, opening new possibilities for automation, productivity, and intelligent business processes.

Whether you're a Business Central Consultant, Developer, Functional Consultant, or simply interested in the future of AI-powered ERP solutions, this tutorial is an excellent starting point.

🎥 Watch the tutorial here: https://www.youtube.com/watch?v=XXDa68oFTw8

What Business Central use cases would you like to see powered by AI agents?

#BusinessCentral #Dynamics365 #MCP #ModelContextProtocol #CopilotStudio #MicrosoftCopilot #AIAgents #GenerativeAI #ArtificialIntelligence #PowerPlatform #Dynamics365BusinessCentral #ERP #DigitalTransformation

 

1 Reply

  • Great explanation of how MCP can bridge AI agents with Business Central.

     

    One use case I would be interested in exploring is AI-assisted inventory and planning analysis in Business Central. For example, an agent could analyse inventory availability, demand forecasts, safety stock, open purchase/transfer orders and planning worksheet suggestions, and then explain in natural language why a particular item is expected to face a shortage.

     

    Another useful scenario could be allowing users to ask questions such as "Which items are likely to run below safety stock in the next 30 days, and what supply orders are already planned?" The agent could retrieve the relevant Business Central data through MCP and provide the user with the supporting information before any action is taken.

     

    It would be interesting to see how MCP could be used for this type of read/analysis-first scenario while keeping actual Business Central transactions subject to the normal validation and approval controls.