Forum Discussion

MariaCeciliaAnayaAgaton-8106's avatar
Jul 30, 2025

Sustainability manager

Hi, I would like to try the free trial of the sustainability manager but I don't manage to get it activated, I have a pro license.

1 Reply

  • myHerb's avatar
    myHerb
    Copper Contributor

    Hi there,

    Thank you for reaching out! We know how important it is to get started with tools that support sustainability, and we're here to make things easier for you.

    Since you already have a pro license but can’t activate the free trial of the sustainability manager, we recommend checking the following:

    1. Account Eligibility: Make sure your current license and account status meet the requirements for the trial. Sometimes, previous trials or an account region can affect eligibility.
    2. Trial Activation Steps: Double-check the official guide on how to activate the trial—there may be a specific button or process to follow.
    3. Support Contact: If everything checks out and you’re still having trouble, reach out directly to Microsoft support for quick assistance. They can look into your account details and help activate the trial for you.

    If you need any extra help along the way, just let us know. We’re all about supporting your journey toward a more sustainable future!

    Wishing you success, myHerb Team

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