One of the thinks that Microsoft changed in the original program, Wunderlist it was to remove the comments in the tasks without understanding the importance of the comments.
This days apps like WhatsApp, Viber and other apps took over the chatting word (at list in eastern Europe) and this was a opportunity to Microsoft to have a pie of the chatting word as the comments were used to chat by the teams using Wunderlist to manage their tasks, in real time were notifications and you could reply on the chat same as a chatting app. No other chatting app offered this, to manage tasks and chat in the same time.
I used Wunderlist for over 4 years, when comments were taken off my Microsoft we find someway to keep going the chatting using groups made by ToDoList in WhatsApp but definitively it has not the same potential, Wunderlist had comments date and hour recorded, you can follow up on the chatting on the task from the first comment and see the task progress.
To improve the app Microsoft has to get back the comments, sub-tasks assigned to list members to collaborate the tasks add Skype calls in to the List Members including Video Calls Conference Rooms like Zoom.
To understand the potential of the ToDo i will give you a example of how we use the app in a small business that distribute casino gaming equipment.
We Have the several Lists, each list hast members only that are involved in the tasks
- Technial - all field repairs - dispatch is opening tasks on the Desktop app, on the field the technicians get the notification on the phone app and fallow the taks and close it when completed
- Administrative - all administrative staff from broken pipes in the building to purchase toilet paper
- Sales - each sale lead is opened as task and closed when sell is completed
- Orders to vendors - all orders to vendors opened as tasks, closed when received
- Installations - all installations of new equipment are recorded as tasks, closed when completed
- Parts from warehouse - each time a technician takes a part from warehouse beside his normal stock in his service car a task is opened, when part returned or receipt of use task is closed
- Cars - all cars insurance, DMV checks, technical issues, etc are recorded and reminded
- Software changes - each time we change the software in the field for a slot machine a task is opened
Beside this each member of the team uses the ToDo for his own private lists with his family for groceries etc.