First published on TECHNET on Oct 09, 2012
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Thursday, October 18, 2012 from 12:00 PM to 12:30 PM (EDT) |
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Service Level Objective (SLO) management functionality is a key part of getting business value out of an IT service management system. SLO functionality has taken a big step forward in Service Manager 2012. Applicable to incidents and service...
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Updated Mar 11, 2019
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