First published on TECHNET on Feb 03, 2011
The System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform was designed to collect information to help troubleshoot most of Data Protection Manager 2010 problems. Microsoft Support uses the information that the Microsoft Support Diagnostic Tool (MSDT) collects to analyze and then determine the correct resolution to problems that you are experiencing on the computer. The information may also be used to automatically perform common troubleshooting tasks.
This article describes the information that may be collected from a machine when running the System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform.
Additional Information
In additional to the files collected and listed above, this troubleshooter can detect one or more of the following situations:
- Machine is running on a virtual environment
- Pre-release version of Windows Server 2008 R2
- Evaluation versions of Windows Server 2008 R2
References
KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559
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For the latest version of this article see the link below:
J.C. Hornbeck | System Center Knowledge Engineer
The App-V Team blog:
http://blogs.technet.com/appv/
The WSUS Support Team blog:
http://blogs.technet.com/sus/
The SCMDM Support Team blog:
http://blogs.technet.com/mdm/
The ConfigMgr Support Team blog:
http://blogs.technet.com/configurationmgr/
The SCOM 2007 Support Team blog:
http://blogs.technet.com/operationsmgr/
The SCVMM Team blog:
http://blogs.technet.com/scvmm/
The MED-V Team blog:
http://blogs.technet.com/medv/
The DPM Team blog:
http://blogs.technet.com/dpm/
The OOB Support Team blog:
http://blogs.technet.com/oob/
The Opalis Team blog:
http://blogs.technet.com/opalis
The Service Manager Team blog: http:
http://blogs.technet.com/b/servicemanager
The AVIcode Team blog: http:
http://blogs.technet.com/b/avicode
Updated Mar 11, 2019
Version 4.0System-Center-Team
Microsoft
Joined February 15, 2019
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