Announcement: System Center 2025 is GA

How can someone get proper support for System Center Data Protection Manager?

We have installed it and managed to resolve most of the issues, but now we are facing new problems when creating protection/backup jobs. We are getting the following error:

Error:
One or more prerequisites for protecting this data source is missing.
Ensure that the following prerequisite software is installed on the machine and/or all nodes in the cluster:

Windows Server 2003 SP1 with Knowledge Base article 940349 (http://go.microsoft.com/fwlink/?LinkId=99034
)
OR

Windows Server 2008 (http://go.microsoft.com/fwlink/?LinkId=1 2 8 8 1 2
)

If you have already installed the required prerequisite, refresh the agent status in the management tab and try again.

ID: 31309

This is really strange, and sometimes we also get errors related to the VSS writer.

At this point, instead of using the product, we are spending most of our time troubleshooting it.