Welcome to the Skype for Business Community!

Hi Laurie, 

I'm so glad I've come across this thread and I really hope this is still active! Please excuse my ignorance with Skype for Business, I'm very new to the service and I'm still getting my head around the mechanics of how it's suppoed to work and the terminology around it; made even more difficult now since Ignite. 

I'd like to ask a question which I strongly believe is a standard requirement of most phone systems. Does Skype for Business support a central call package that can be distributed across mutliple users like a traditional phone system? I work for an NGO with roughly 100 end points. We use Office 365 E5 licensing so I understand Skype for Business "Phone System" and the subsequent licenses are available as part of that offering, but I've recently come to understand that if we want to offer Skype for Business as a solution to our users we'd need to purchase an equal number of call packages to users. This seems absurd and a complete failing on Microsoft's part if true. 

I vaguely remember reading something about callling packages supposedly pooling but I've never seen anything to back this up, as an organisation we could probably get away with using 10-20k minutes per month. Is this a way of purchasing the required amount of call packages to meet our rough monthly quota and allowing all of our users to use up this singular pool (or combination of multiple plans)?

Thanks,

Rob