Skype Room Systems v2 3.1.104.0 Update

rodelmurex   yes, I have several SmartDocks that are disconnecting themselves, it will say "Reconnecting..." in the Skype app status. I have to reboot every time to fix it. Any solution?

hi all, do you encounter this , we have deployed 4 smartdock in our china office but it keeps on reconnecting consistently when idle every 3mins. it so strange , is there anything I can change this? this didn't happen to our main office.

Deleted thanks . let me check this .

Hello,

We have an issue this version on our Surface 4 (Logitech SmartDock). After one day we get an error on the Surface: "Unable to fetch calendar" and no calendar information is updated anymore. Several reboots of the device will not help. If we go into the settings and remove and re-add the password for the configured Active Directory account of the room, it works again till the next day...

Michael

Hi,

Since I upgrade into 3.1.104.0, I've a same issue as Emanuel Malacarne : https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Skype-Room-Systems-v2-3-1-104-0-Updat...

 Could you please help ?

Thanks in advance.

Hi rodelmurex,

Currently, we're using a PowerShell Script which makes use of these commands:

https://docs.microsoft.com/en-us/skypeforbusiness/manage/skype-room-systems-v2/skype-room-systems-v2#remote-management-using-powershell

This enables us to pull information on demand of a specific dock or all the docks in a specific organisational unit.

In the near future, we're going to implement an active monitoring with OMS:

https://docs.microsoft.com/en-us/skypeforbusiness/manage/skype-room-systems-v2/oms

Hope that gives you a nudge in the right direction =)

Best regards,

Emanuel

so far , i have 7 skype room meeting rooms = ) so far the skye call + presentation is stable now . Its not freezing anymore as we have install sccm and block gpo policy . 

My question now is , how to manage or monitor this device remotely? Anyone can share? 

That was it. It defaulted it to the headphone jack for some reason. Sorry I didn't catch that before, love the system though! It's nice to be able to join and create adhoc meetings! 

Lynn Towle - Can you launch the Settings experience by pressing the gear icon in the bottom right of SRS app home screen. Choose Settings. One of the tabs in the settings experience allow you to configure audio devices using the drop down controls on the right.

Try configuring the audio devices from that experience and let me know if that works for you.