Skype Room Systems v2 3.1.104.0 Update

Thank you David Groom. Now its working.

Ali Ashraf Darabi - Thank you for pointing out the issue.  There was an issue with script and 4.0.31.0 msi package compatibility.  We reverted to 4.0.27.0 when creating an image with the CreateSRSMedia script while we work on resolving the issue.

Hi Guys.

I have a problem with CreateSRSMedia.ps1, when I run the Script I get this errors. Please help. Thanks. :-)

ConvertFrom-Json : Invalid object passed in, ':' or '}' expected. (1982): {
    "MinimumCreateSrsMediaVersion":"1.4.0",
    "RequiredUpdates":{
        "KB4340917":"http://download.windowsupdate.com/d/msdownload/update/software/updt/2018/07/windows10.0-kb4340917-x64_ed5f586fa9d7064d61e45c523f20ba7fc1ff142a.msu"
    },
    "Drivers":{
        "MenuItems":{
            "Surface Pro 4":{
                "Action":"Download",
                "Targets":["https://download.microsoft.com/download/6/A/C/6ACB37C4-E4C1-4E0E-BBAE-AC7A0C303593/SurfacePro4_Win10_16299_1803301_1.msi"]
            },
            "Surface Pro (2017)":{
                "Action":"Download",
                "Targets":["https://download.microsoft.com/download/4/C/7/4C7DA85D-03DE-4B89-B8E0-386437331C46/SurfacePro_Win10_16299_1806007_3.msi"]
            },
            "Surface Pro Dock":{
                "Action":"Menu",
                "Targets":["Surface Pro 4", "Surface Pro (2017)"]
            },
            "Logitech SmartDock":{
                "Action":"Redirect",
                "Target":"Surface Pro Dock"
            },
            "Crestron SR":{
                "Action":"Redirect",
                "Target":"Surface Pro Dock"
            },
            "Polycom MSR":{
                "Action":"Redirect",
                "Target":"Surface Pro Dock"
            },
            "Lenovo Hub 500":{
                "Action":"Warn",
                "Message":"The Lenovo Hub 500 does not have a driver pack for this SRSv2 build. Continuing with no pre-installed drivers."
            },
            "SMART Room System":{
                "Action":"Warn",
                "Message":"The SMART Room System does not have a driver pack for this SRSv2 build. Continuing with no pre-installed drivers."
            },
            "Crestron RL 200":{
                "Action":"Warn",
                "Message":"The Crestron RL 200 does not have a driver pack for this SRSv2 build. Continuing with no pre-installed drivers."
            "HP Slice 2.0":{
                "Action":"Warn",
                "Message":"The HP Slice 2.0 does not have a driver pack for this SRSv2 build. Continuing with no pre-installed drivers."
            },
            "None":{
                "Action":"Warn",
                "Message":"Generating an image that will not pre-install drivers, by explicit request."
            },
            "LRS":{
                "Action":"Menu",
                "Targets":["SMART Room System", "Crestron RL 200"],
                "Variables":{"BIOS":true}
            }
        },
        "RootItem":{
            "Action":"Menu",
            "Targets":["Logitech SmartDock", "Crestron SR", "Polycom MSR", "Lenovo Hub 500", "LRS", "HP Slice 2.0", "None"]
        }
    }
}
At C:\Temp\CreateSrsMedia.ps1:1062 char:89
+ ... m-PSCustomObject (Get-Content $UnattendConfigFile | ConvertFrom-Json)
+                                                         ~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [ConvertFrom-Json], ArgumentException
    + FullyQualifiedErrorId : System.ArgumentException,Microsoft.PowerShell.Commands.ConvertFromJsonCommand
 

This is line 1061-1063

if ((Test-Path $UnattendConfigFile)) {
        $UnattendConfig = ConvertFrom-PSCustomObject (Get-Content $UnattendConfigFile | ConvertFrom-Json)
    }

Hi David,

our test SRS is updated to 4.0.8.0, System and Keyboard are set to English, I can type "." in the virtual keyboard when I'm logged as Administrator, but if I swithc to Skype account the "." stop to work.
Is there any workaround?
Thank you.

Regards

Luca

Hi Kim,

We experienced the same issue with about 10 deployed test systems.

I could get rid of it by performing the steps described here:

https://docs.microsoft.com/en-us/skypeforbusiness/manage/skype-room-systems-v2/recovery-tool

1. Perform this command in Powershell
Remove-Item -Path 'c:\Recovery\OEM\$oem$\$1\Rigel' -Force -Recurse

2. Update the device to Windows 1709

3. Run the Powershell.exe command -ExecutionPolicy Unrestricted -File "<path to RecoveryTool.ps1>"
and select 1:"Repair System".

After that, all our systems run (more or less) smoothly.

Hope that helps,

Emanuel

Hi,

We experience quite often that the Skype room systems application crashes during a Skype meeting.

Yesterday it crashed 3 times during 1 hour. It automatically restarts and you can join the meeting again.

In the eventlog I can see a event for a application crash.

We are running Windows 10 1703 and room systems version 3.1.104.0.

Any suggestions on how to solve this issue?

David Groomthey are connected directly to the Internet.

Salvatore Bruno Is your deployment using WSUS to host Windows updates?  Or do you have a direct connection to the Internet?

David Groomsorry about that, but the 1803 is rolling out, so also the MSR will try to install it and you'll find this on the devices:

Salvatore Bruno No estimated release date for 1803 at this point (although we are testing).  Please note that 1803 is *not* yet officially supported on Skype Room Systems v2.  Thank you for your understanding.