strange, after I reimage ,the screen freeze is gone, everything is normal now and im still using v3.0.015 version. really inconsistent
Question to all - When we are using smartdock to smartdock call, the voice quality is not good specially when sharing screen. Are you guys using QOS on your network? im not a network guy thingy but I just want to know if you can advice me.
Smartdock calling a normal laptop is fine but im not really sure whats the different when this two the same device communicate.
Just to add this is what we experience. Are you guys experiencing it? Hows your call quality when someone is sharing screen using the smartdock. us is really bad " voice cuts off and video degraded " If someone can confirm if this is a network issue, then good but the below says "its the TV model? "
Regarding the quality, the sound starts breaking up and at times is cut completely. Video quality becomes degraded as soon as screen sharing is initiated on the dock, not pixelated, but is immediately lowered from HD and vice versa when the laptop is disconnected. This can be consistently reproduced. As I mentioned this issue could not be reproduced with a video projector.
https://techcommunity.microsoft.com/t5/Skype-for-Business-IT-Pro/SRS-V3-Logitech-SmartDock-and-HDMI-Video-Audio-issues-when/m-p/167368#M4135