Hi Paul, I've been having lots of "connection" issues and I would like to know where would be the best place to get support for these issues. The most notable issue is that my sfb client seems to be connected, but coworkers send me messages and I don't receive them, I know they were trying to contact me because I get a missed conversation email. I usually have to restart the sfb client for it to start working correctly again. Other issues include not being able to unmute in a meeting, not being able to share my screen on a meeting, and a few others. I've tried uninstalling and reinstalling. Just for the sake of ruling out the mac connection, I installed sfb on a Windows VM on my mac and I don't experience the same issues on the Windows sfb client. Any help will be greatly appreciated. -Carlos