MicrosoftIlya Bukshteyn KruthikaPonnusamy Why can't we have the ability to record a voicemail greeting on a 3PIP phone now? I mean, I understand that adding features is always more complicated than it looks, but in this case we're talking about taking a "menu" that says "To listen to your voice messages, press 1" and adding "For greetings, press 2", and then if the user presses 2, redirecting them to the interface for recording greetings which is a thing that already exists right now except you can only access it from the Skype for Business and Teams desktop clients for some unfathomable reason.
Tell you what: let's make a trade. I'm sure there is some other pain-in-the-butt feature you're supporting on 3PIP that we'd be willing to get rid of if it meant we could have the ability to record greetings. "Favorites syncing"? I mean, that's not even working when the user is in Teams Only mode, let's just get rid of it. Then you can toss out Presence Integration too. "Corporate Directory Access"? Who needs it? "Contact Picture Integration"? Is that even a thing?
Take a poll, we can all vote and we can replace some feature that hardly anybody uses with one that is fundamental to the whole voicemail experience (and no, I'm sorry, but the stilted text-to-speech greeting doesn't quite cut it as a replacement, especially when many of these phones are being deployed in reception areas where multiple staff members rotate through, none of whom log in with the user account the phone is signed in with so they have no way of accessing its aka.ms/vmsettings page).
