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Skype for Business Blog
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Skype for Business Certified IP Phones with Microsoft Teams

KruthikaPonnusamy's avatar
KruthikaPonnusamy
Icon for Microsoft rankMicrosoft
Nov 13, 2018
For a complete, enriched Teams experience, we recommend customers use certified IP phones running Microsoft Teams natively and available on Teams Marketplace.   If customers have IP phones certif...
Updated Nov 16, 2018
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Ilya Bukshteyn's avatar
Ilya Bukshteyn
Icon for Microsoft rankMicrosoft
Jul 12, 2019

Keith Laudenberger We hear you. No one here thought it was a "good idea" to not have BToE working on 3PIP phones with Teams. It was simply not possible to do; 3PIP phones don't run our SW, they run OEM SW which does protocol interop with Skype for Business. OEMs implemented BToE themselves, in inconsistent/ different ways.  

The above is exactly why everyone should care about actually having native Teams apps on phones; because we write the SW which runs on the phones and we can enhance that SW quickly. You will see BToE / "better together" scenarios coming to Teams Phones "soon" (come see us at Ignite!). 

We did the best we could with getting 3PIP phones to work on truly basic functionality when a user moves to Teams, and that was a significant set of work.  However BToE was not "basic functionality" and we just didn't have the ability to make that work with Teams without having a true Teams phone.