Charlie Vogtand William Adams
According to latest Crestron info it goes like this:
Users of the original RL (the TWO rack unit box!) are out of luck. Go visit LRSUpgrade@crestron.com and beg for an upgrade deal aka hardware buy back or so. These boxes dont get any love anymore. As you can see, there are still security updates (latest was Aug2018) but nothing on the Skype/Teams/Lync side of things. According to the mentioned document, even this will end next week, aka Oct, 9th!!!
If you are having RL2 systems (the ONE rack unit box!) then they do offer an upgrade path.
QUOTE: ..RL2 ..has the ability to upgrade from Microsoft’s Lync/SRSv1 solution to Microsoft’s current SRSv2 solution
QUOTE: Existing Crestron RL2 customers can acquire an upgrade package ... a for a minimal cost per device.
Some time ago there were rumours, that it is essentially a replacement HD/SSD with all the new Win10/SRSv2 goodies preloaded to be installed in the existing RL2 box. So, no multi-GB patch but rather a disc swap with only some latest patches to be fetched after installation.
I fthis is true, then mostl likely you do have to re-join the box to your environment as all your credentials are gone with the old disc, right? However, as there is no official info out yet, dont kick the messenger! ;-)
Hope this helps.
HST