The Call Queues and Auto Attendant training has been updated to reflect the latest changes in the service: as announced yesterday Agent Opt In/Out feature has been rolled out to all customers for Cal...
Updated Feb 14, 2018
Version 2.0
Blog Post
Greg Whitworth, thanks for sharing. Some people have been successful, but mileage varies. See https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Announcing-new-capabilities-in-Auto-Attendant-and-Call-Queue/ba-p/122962 for some interesting discussions in the comments area.