Blog Post

Microsoft Sentinel Blog
7 MIN READ

What's New: Introducing Microsoft Sentinel solution for ServiceNow bi-directional sync

kavishbakshi's avatar
kavishbakshi
Icon for Microsoft rankMicrosoft
Dec 08, 2022
This post presents a shared effort which includes @SebastianMolendijk , @Ely_Abramovitch, @Lior Tamir.   Case Management is an important activity for any SOC team. Seamless integration of SIEM an...
Updated Apr 05, 2024
Version 4.0
dalvins's avatar
dalvins
Copper Contributor
Jul 11, 2024

Hi,

 

We have setup the Integration & also see updates going to Sentinel with Incident Numbers but we are unable to view any of those Incidents in ServiceNow. We have added all relevant access sn_si.admin but still nothing. Incident Metadatas has the Incident ID which is the sys_id but we cannot locate it. Any help please