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Microsoft Sentinel Blog
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What's New: Introducing Microsoft Sentinel solution for ServiceNow bi-directional sync

kavishbakshi's avatar
kavishbakshi
Icon for Microsoft rankMicrosoft
Dec 08, 2022
This post presents a shared effort which includes @SebastianMolendijk , @Ely_Abramovitch, @Lior Tamir.   Case Management is an important activity for any SOC team. Seamless integration of SIEM an...
Updated Apr 04, 2024
Version 4.0
Torch2002's avatar
Torch2002
Copper Contributor
Mar 11, 2024

The SIR Work Notes are supposed to be updating when the Status changes (as previously stated, we get New/Active now).

At this point we're not focused on ServiceNow writing back to Sentinel, so the field mapping is not urgent.