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Microsoft Defender for Office 365 Blog
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Send "How-to guides" to your organization from Attack Simulation training

Clare_Ouyang's avatar
Clare_Ouyang
Icon for Microsoft rankMicrosoft
Aug 22, 2023

Attack Simulation Training is an intelligent phish risk reduction tool that measures behavior change and automates deployment of an integrated security awareness training program across an organization. It is available with Microsoft 365 E5 or Microsoft Defender for Office 365 P2 plan.

 

We are thrilled to announce that Attack Simulation Training now includes an exciting new feature: "How-to Guides" that can be sent to users to provide instructions to recipient on how to complete important security tasks. This capability is designed to provide a lightweight guidance to end users on how to report a phishing message directly through email. By delivering these guides directly to the end user's inbox, we can ensure that the end user has the information they need to confidently report any suspicious emails. This feature can help improve end user participation during phishing message simulations and real malicious attacks by proactively addressing any potential gaps between recognizing malicious messages and reporting.

 

This feature is included as a technique within the "Create Simulation" flow and can be customized by admins to best support their organization's needs. At present, we offer one English-language global guide focused on reporting phishing messages using the native report message button in Outlook. However, we plan on releasing more guides in the near future.

Once a user reports a phishing message, they will be marked as having completed this learning moment.

 

The "How-to Guide" is available as an option during technique selection when creating a simulation campaign

 

 

The "How-to Guide" campaign is designed to be a lightweight educational experience that empowers end-users to learn how to report against potential threats.

Admins can use this capability to configure custom payloads send regular reminders to users, encouraging them to stay vigilant against malicious messages and regular guidance on how to report phishing messages.

As the "How-to Guide" campaigns are a type of teaching moment, admins will not be able to assign additional training to end-users for this type of campaign.

However, a positive reinforcement message may be included as part of the experience to celebrate users when they successfully report a phishing message.

 

We are excited to introduce this new capability for admins to help organizations continually engage their end-users on the importance of staying alert against malicious messages and how to report them. With "How-to guides", users can be armed with the knowledge and confidence they need to protect themselves and their organizations from phishing threats.

Updated Aug 22, 2023
Version 1.0

2 Comments

  • Suggestions for more guides that customers ask for often enough:

    • Utilizing Junk Mail Options
    • Creating Inbox Rules
    • End user quarantine operations

     

  • timbld's avatar
    timbld
    Copper Contributor

    Hi Clare_Ouyang,

    A bit off topic, but I hope you can help me out a little bit.
    A few ago the option 'Select delivery platform' (as in your screenshot in your post) was part of starting a new simulation. However the option Teams in there was greyed out? When I try to start a new simulation as of now, the whole option 'Select delivery platform' has disappeared? On top of that overhere: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/attack-simulation-training-teams?view=o365-worldwide
    Is mentioned first: 'In organizations with Microsoft Defender for Office 365 Plan 2 or Microsoft 365 Defender, admins can now use Attack simulation training to deliver simulated phishing messages in Microsoft Teams'. 

     

    But later on the page says:
    'If your organization is enrolled in Attack simulation training for Teams Private Preview'

    Could you please provide some clarity around Teams in Attack simulation Training?

    Thanks!

     

    Kind regards,

     

    Tim