Dear Ryan,
As I can read in your profile, you are " Product marketing manager within the Microsoft 365 Compliance team responsible for the Microsoft Trust Center and Service Trust Portal." Maybe you can help me and give me some directions where I can find information I am looking for. I am quality manager in the medical device industry, and my company is using Microsoft Dynamics NAV 2017.
On the Trust Center page, I can find serveral certificates, like for compliance with ISO 9001:2015, ISO 20000, ISO 22301, ISO 27001, ISO 27018. But these seem to be more "product specific", like for "Azure" or "Dynamics 365 (formerly Dynamics CRM)". I would like to know if Microsoft is having a quality management system (certified or not) for the company, or are just the different sections/departments certified?
You know, as a medical device manufacturer we are required by law, that we audit our critical suppliers, if they do not have required certifications.
Maybe you can give me some information, how quality management procedures/requirements are handled at Microsoft? Do you have some kind of internal quality management system? Or are you using international standards like ISO 12207 or ISO 15289?
Truly yours,
Wolf