General Availability of Adobe Acrobat Reader Integration with Microsoft Information Protection

Hi, Kartik-san.

I installed the AIP plugin on Acrobat Reader DC(version: 2020.013.20066) and now I can view labeled PDFs.

However, if you open the PDF file many times, it may not open properly.

This is an excerpt from mip_sdk.miplog at that time.

------mip_sdk.miplog:start

Info 2020-12-03 15:03:06.366 audit.cpp:380 MSRMSPIBroker (2476) "Audit-Enabled was set, isEnabled=
" mip::Audit::SetIsAuditEnabled 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policy_rule.cpp:42 MSRMSPIBroker (2476) "Could not find Action applywatermarking in ActionFactory." mip::PolicyRule::Create 6984
Info 2020-12-03 15:03:06.366 http_utils.cpp:92 MSRMSPIBroker (2476) "Authentication response time (seconds): 3.7e-06" mip::GetAuthToken 2204
Info 2020-12-03 15:03:06.366 common/api_utils.h:194 MSRMSPIBroker (2476) "Start calling success callback for API: profile_add_engine_async" mip::TryExecuteSuccessCallback::<lambda_87de9fe8a64ab51005644b892b82d9c8>::operator () 3412
Error 2020-12-03 15:03:06.366 policy_engine_manager_impl.cpp:494 MSRMSPIBroker (2476) "Failed to acquire policy Failed with: [NoAuthTokenError] Client application failed to provide authentication token for HTTP request" mip::PolicyEngineManagerImpl::AcquirePolicyInternal 2204
Info 2020-12-03 15:03:06.366 policy_engine_impl.cpp:85 MSRMSPIBroker (2476) "Starting API call: engine_get_policy_file_id" mip::PolicyEngineImpl::GetPolicyFileId 2204

------mip_sdk.miplog:end

Do you know what caused it?

Best regard.