Blog Post
Simplify frontline workers’ sign-in experience with QR code authentication
Testing this option out. We will need a little bit more documentation around the user experience for setting up please. I have created the QR code against the user account but when they try on a browser on a mobile phone, they get the error "Incorrect QR Code: We can't sign you in with that QR code. Scan the one provided by your organization".
Also will this option be supported on Windows Devices for signing into the device itself?
- BahramPiriMar 28, 2025Copper Contributor
Hi, if you need to have a simple and secure frontline workers’ sign-in experience for a customer or your organization, https://idmelon.com/ helps your organization to utilize your existing employees' ID badges as FIDO security keys. It can also be used for Windows PC login, and deployment is seamless and a much easier UX for the end user.
- AnjuSinghFeb 28, 2025
Microsoft
Hello Madhu,
Thank you for testing! Currently, Windows Devices sign-in with QR code is not supported. For the error, please create a support ticket so that we can look into this further. Please follow the instructions here, https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#online-support.
- BahramPiriFeb 28, 2025Copper Contributor
We tested and worked successfully on both mobile and even Windows browsers. This is only for web access so far, not Windows login. If you have a sin into Windows use case, you can use your existing ID badges as a FIDO security key and simply tap and log in with four 4-digit PINs. It is a much simpler experience, and there is no need for additional work in QR printing, managing and distribution.