This is getting ridiculous.
I have to jump through multiple hoops to sign in. It's easy to make passkeys faster if you throw down roadblocks for people who want to log in with their password by hiding the option somewhere at the bottom of a submenu instead of making it the default option as it should be.
Robin Goldstein: Why are you so keen on destroying users' ability to get into their own account securely? Why are you working to delete user data without permission by the end of the month? Why are you claiming a device PIN is more secure than a long and random password? And why are you trying to force users to put their biometric data at risk?
Are you really that keen to overrun tge support team and lose a billion users in a months time?
shommes Thanks for reading our update. We care deeply about customer experience and will continue to invest with user feedback and data as a guide. The user research referenced in the post is based on observing users who must use passwords v users who decide to use passkeys instead. Device pins and faceID's do not sync to the cloud. Customers who have passwords on their accounts are welcome to keep using them, we are not deleting passwords or data as a part of these changes. Thanks!
