This is getting ridiculous.
I have to jump through multiple hoops to sign in. It's easy to make passkeys faster if you throw down roadblocks for people who want to log in with their password by hiding the option somewhere at the bottom of a submenu instead of making it the default option as it should be.
Robin Goldstein: Why are you so keen on destroying users' ability to get into their own account securely? Why are you working to delete user data without permission by the end of the month? Why are you claiming a device PIN is more secure than a long and random password? And why are you trying to force users to put their biometric data at risk?
Are you really that keen to overrun tge support team and lose a billion users in a months time?
shommes Thanks for reading our update. We care deeply about customer experience and will continue to invest with user feedback and data as a guide. The user research referenced in the post is based on observing users who must use passwords v users who decide to use passkeys instead. Device pins and faceID's do not sync to the cloud. Customers who have passwords on their accounts are welcome to keep using them, we are not deleting passwords or data as a part of these changes. Thanks!
"Device pins and faceID's do not sync to the cloud."
That's not the point. The point is that requiring me to store biometric data on my device means it can be stolen (and become the victim of identity theft) when I shouldn't have to use it to begin with.
It is clear to me that Microsoft only cares about people who agree with their current approach to "security". Unless something changes drastically, I will switch to Linux when Windows 10 is unceremoniously slaughtered in October. At that point there is nothing left to stick around for: just an inferior OS stuffed with AI spyware and an inferior login method that isn't securing any account data and actively tries to lock out the user who should have access.
A lot of news outlets are claiming Microsoft is deleting passwords, so it would help a lot of people if you are open about the process and let people know they don't have to fear losing their passwords yet. That said, you have already told people Microsoft's goal is to get rid of passwords eventually and that is a bad thing, especially when you're not transparent about the timeline on it.
As for the login experience: Why does it have to be a one-size-fits-all experience? I'm not using passkeys, so why can't you just check my account settings, realize I'm not using them and then skip all the unnecessary passkey screens (and put my username and password on the same screen to avoid unnecessary clicks)?
