Thanks for the article Bill. One of the biggest challenges most companies face is dealing with products/features within Office 365 that overlap with each other.
I was very excited about Delve about four years ago, but then it seems Microsoft paused on the project.
The end-user experience of the User Profile service on SharePoint Online was worse than on premises. We were unable to create custom properties and map them to Azure AD and then have them show in Delve, so for those customers that relied on custom user profiles properties, there was not an easy migration path from MySites to Delve.
I think MS is trying to break the relationship of the user profile service with Delve, which I don't blame them. I just would love to hear what as the direction of both.
I would love to be able to just manage the attributes in Azure AD and have the option to map them to any custom or existing field in Delve. I just don't want to have to ask people to re-enter information that we already have.