Looking at that thread, you recommend moving the promoted results section out of the "hasPrimaryorSecondaryResults" section, however we are currently doing that and it still doesn't show the promoted results when there are no primary or secondary results. Here is my handlebars code:
<div class="template_root">
{{#if @root.promotedResults}}
{{#each @root.promotedResults as |promotedResult|}}
<div class="bnf-container">
<div class="bnf-heroFrame">
<div class="bnf-heroColumn">
<div class="bnf-bookmarkContent">
<a class="bnf-href" href="{{Url}}">{{Title}}</a><br />
</div>
<div>
<a class="bnf-url" href="{{Url}}">{{Url}}</a>
</div>
</div>
</div>
</div>
{{/each}}
{{/if}}
{{#if @root.hasPrimaryOrSecondaryResults}}
<div class="template_defaultCard">
<div class="document-card-container">
{{#each data.items as |item|}}
<div class="document-card-item">
{{#> resultTypes item=item}}
{{!-- The block below will be used as default item template if no result types matched --}}
{{#eq item.contentclass 'STS_ListItem_851'}}
<span>No related news found</span>
{{else}}
<p>
<a class='bnf-href' href="{{getUrl item}}">{{slot item @root.slots.Title}}</a><br />
{{Path}}<br />
</p>
<!--pnp-document-card data-item="{{JSONstringify item}}" data-fields-configuration="{{JSONstringify @root.documentCardFields}}" data-enable-preview="{{@root.enablePreview}}" data-show-file-icon="{{@root.showFileIcon}}" data-is-compact="{{@root.isCompact}}"></pnp-document-card-->
{{/eq}}
{{/resultTypes}}
</div>
{{/each}}
</div>
</div>
{{#if @root.paging.showPaging}}
<pnp-pagination data-total-items="{{@root.paging.totalItemsCount}}"
data-hide-first-last-pages="{{@root.paging.hideFirstLastPages}}"
data-hide-disabled="{{@root.paging.hideDisabled}}"
data-hide-navigation="{{@root.paging.hideNavigation}}"
data-range="{{@root.paging.pagingRange}}"
data-items-count-per-page="{{@root.paging.itemsCountPerPage}}"
data-current-page-number="{{@root.paging.currentPageNumber}}">
</pnp-pagination>
{{/if}}
{{else}}
{{#unless showBlank}}
{{/unless}}
{{/if}}
</div>