SCENARIO
You are trying to create Azure BOT where you are already provided with an existing App registration. After adding relevant details, validation is passed however, the BOT fails to create with Internal Server error.
CAUSE
This error usually comes up if we are using the same APP ID which is already registered with another Azure BOT resource.
{
"status": "Failed",
"error": {
"code": "UnknownError",
"message": "Failed to store new bot."
}
}
RESOLUTION
Azure BOT requires one to one mapping with the app registration. You can only have one BOT mapped to one App ID.
Hence recommendation is to use single app registration for every BOT resource we create.
Updated Apr 23, 2025
Version 1.0Apoorva1
Microsoft
Joined August 02, 2019
IIS Support Blog
Follow this blog board to get notified when there's new activity