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Managing Microsoft 365 Copilot and Copilot Chat: Key Controls for IT Administrators

MichaelGannotti's avatar
Mar 28, 2025

In this video Microsoft’s Darryl Rowe and Michael Gannotti go through the “dials and switches” available to IT administrator looking to manage Microsoft 365 Copilot and Copilot Chat.

*See the entire "Microsoft 365 Copilot and Copilot Agents Management Series" here

Microsoft 365 Copilot and Copilot Chat offer transformative capabilities for productivity and collaboration. As these tools become integral to daily operations, IT administrators must be equipped with robust control mechanisms to ensure optimal performance, security, and user compliance. Here's a summary of the primary controls available for administering Copilot Chat and Microsoft 365 Copilot.

In this video Microsoft’s Darryl Rowe and Michael Gannotti go through the “dials and switches” available to IT administrator looking to manage Microsoft 365 Copilot and Copilot Chat.

Resources:

Access Management

IT administrators can define who has access to Microsoft 365 Copilot and Copilot Chat. This includes setting permissions at both organizational and user levels. Administrators can grant or restrict access based on roles, ensuring that only authorized personnel can utilize these tools.

Configuration Settings

Administrators have the ability to configure various settings to tailor Copilot functionalities to their organization's needs. This encompasses customizing user interfaces, setting default behaviors, and integrating with other enterprise applications.

Security and Compliance

A suite of security controls is available to protect data integrity and user privacy. Administrators can implement encryption protocols, monitor usage patterns for suspicious activities, and enforce compliance with industry standards and regulations. Regular audits and activity logs provide insights into user interactions and system performance.

Monitoring and Reporting

To ensure smooth operation and identify potential issues, IT administrators can utilize monitoring tools that track system health and user activities. Detailed reports can be generated to analyze usage trends, measure productivity impacts, and plan for future enhancements.

Support and Training

Administrators have access to a plethora of resources to assist with deployment, troubleshooting, and user training. Comprehensive documentation, online forums, and dedicated support channels ensure that administrators can resolve issues promptly and effectively.

For more detailed information and supporting resources, visit the official Microsoft documentation and support pages:

-Copilot in Microsoft 365 admin centers | Microsoft Learn

- Microsoft 365 Copilot documentation | Microsoft Learn

- Microsoft 365 guidance for security & compliance - Service Descriptions | Microsoft Learn

By leveraging these controls, IT administrators can effectively manage Microsoft 365 Copilot and Copilot Chat, ensuring that their organization maximizes the benefits while maintaining a secure and compliant environment.

Updated Mar 28, 2025
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