Dear Microsoft Support Team,
We are in the planning phase of migrating our existing on-premises Exchange Server 2016 environment to the Exchange Server Subscription Edition (SE) model.
Before proceeding, we’d like to validate certain technical and licensing aspects to ensure a smooth and compliant transition.
Environment Overview (for context):
Current Version: Exchange Server 2016 CU
Topology: Hybrid with Microsoft 365
Approx. Mailboxes: ~9 on prem mailboxes
OS Version: Windows Server 2019
Below are the key points where we seek Microsoft’s guidance or confirmation:
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1. Licensing and Subscription Model
What are the licensing implications for organizations currently running Exchange Server 2016 with Software Assurance?
Are there any new Client Access License (CAL) requirements under the SE model?
How does subscription renewal work for Exchange SE — annually or per user/device?
Will hybrid customers with Microsoft 365 require any additional licensing considerations?
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2. Upgrade and Migration Path
What are the supported migration or upgrade paths from Exchange 2016 to SE (e.g., in-place vs. side-by-side deployment)?
What are the minimum system prerequisites — Windows Server version, .NET Framework, schema updates, etc.?
Can coexistence between Exchange 2016 and SE be maintained during migration?
Is there a Microsoft-recommended rollback plan or checklist for potential migration issues?
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3. Infrastructure and Integration
Are there any changes to Active Directory forest/domain requirements?
Will Exchange SE continue to support hybrid coexistence with Microsoft 365?
Are existing PowerShell scripts, transport rules, and connectors compatible with SE?
Any impact expected on SMTP relay, load balancers, or Edge Transport servers?
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4. Security and Supportability
What is the expected update cadence for Exchange SE (cumulative updates, security patches)?
Does SE introduce any changes related to TLS 1.3, OAuth2, or DKIM/DMARC support?
Are there new baseline security or hardening recommendations specific to SE?
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5. Backup, Recovery, and Monitoring
Are standard backup and restore tools (VSS or third-party) supported with SE?
Is Managed Availability still present in SE for monitoring and recovery?
Any new event logs or telemetry differences compared to Exchange 2016?