I recently (hopefully recently, my last post took two years to get published so I'm not sure when this one will go out, LOL) posted one of my typical light-hearted looks into life at Microsoft (it wa...
Updated Jul 01, 2019
Version 2.0
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I'd like some clarity on the shared mailbox solution. We're a company that trades under a few different brand names and when communicating with the customer we must always present ourseleves as that brand.
I've yet to see any best pratices for this. In exchange 2000 we setup a bunch of mail enabled public folders (sales, customer services and order processing) for our first client for e-mails to be sent into/from and have replicated this structure ever since. I think I've currently got around 200+ mail enabled pf's now!
An ideal solution for me would be the ability to setup a shared mailbox* that I could then assign users/groups to, with that mailbox then being accessible by said user with no action on their part.
Another thing is that I get asked all the time if someone can send an e-mail from their.name@aspecificclient.whatever, to which the answer is no you must send as one of the pf's for that company. Is it going to be possible to give the ability to users to send from any of their defined e-mail addresses?
Oh and while I'm on pf's can we have the ability to manage the client permissions from the pf management tool? Or are we destined to keep a copy of the old system management console around for this purpose?
*Intrestingly, when I was trying to get a disabled users mailbox to shift from the Exchange 2000 server to the Exchange 2007 mailbox store it came up as a 'shared mailbox' in the EMC once transfered. Can anyone enlighten me on why this happened? I was messing with the mailbox security in ADUC before I moved it so maybe I did something I wasn't supposed to do...
I've yet to see any best pratices for this. In exchange 2000 we setup a bunch of mail enabled public folders (sales, customer services and order processing) for our first client for e-mails to be sent into/from and have replicated this structure ever since. I think I've currently got around 200+ mail enabled pf's now!
An ideal solution for me would be the ability to setup a shared mailbox* that I could then assign users/groups to, with that mailbox then being accessible by said user with no action on their part.
Another thing is that I get asked all the time if someone can send an e-mail from their.name@aspecificclient.whatever, to which the answer is no you must send as one of the pf's for that company. Is it going to be possible to give the ability to users to send from any of their defined e-mail addresses?
Oh and while I'm on pf's can we have the ability to manage the client permissions from the pf management tool? Or are we destined to keep a copy of the old system management console around for this purpose?
*Intrestingly, when I was trying to get a disabled users mailbox to shift from the Exchange 2000 server to the Exchange 2007 mailbox store it came up as a 'shared mailbox' in the EMC once transfered. Can anyone enlighten me on why this happened? I was messing with the mailbox security in ADUC before I moved it so maybe I did something I wasn't supposed to do...