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Update Rollup 3 for Exchange Server 2007 SP1 and Update Rollup 7 for Exchange 2007 RTM have been released

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The_Exchange_Team
Platinum Contributor
Jul 08, 2008

EDIT 8/22/2008: We have updated the troubleshooting section. Download information for Update Rollup 3 for Exchange 2007 SP1 The update is live at: http://www.microsoft.com/downloads/details.aspx?FamilyId=63E7F26C-92A8-4264-882D-F96B348C96AB&displaylang=en Related KB article: http://support.microsoft.com/?kbid=949870 Download information for Update Rollup 7 for Exchange 2007 RTM The update is live at: http://www.microsoft.com/downloads/details.aspx?FamilyId=086A2A13-A1DE-4B1D-BD12-B148BFD2DAFA&displaylang=en Related KB article: http://support.microsoft.com/?kbid=953469 The above update Rollups will also be released to Microsoft update. Fixes for security issue detailed in MS08-039 A security issue has been identified in Exchange Server 2007 as documented in http://www.microsoft.com/technet/security/bulletin/MS08-039.mspx.

  • Customers running Exchange Server 2007 RTM need to apply Update Rollup 7 for Exchange 2007 RTM to address the security issue.
  • Customers running Exchange Server 2007 SP1 need to apply Update Rollup 3 for Exchange 2007 SP1 to address the security issue.
Rollup installation troubleshooting Seeing that those Rollups contain security fixes, we expect that a lot of people will be applying them. There are a few possible issues that we would like you to be aware of:
  • Exchange 2007 managed services might time out during certificate revocation checks
  • During the installation of the Rollup, you might encounter a message that you have to wait until the disk space calculation is completed. This message will clear by itself and then you will be able to proceed further. We will permanently resolve this in the future.
  • When installing a Rollup, we recommend you use the same account that you used to install Exchange Server. If you are using a different account, that account needs to have Local Administrator rights as well as rights to read Active Directory on Exchange object as well as server level (as the update needs to determine which roles are installed on the server). Not having required permissions can lead to OWA not being updated correctly and displaying a blank page after update has completed.
  • If you have modified the logon.aspx file, it will not be patched by the Update Rollup installer. As a result Outlook Web Access may not be updated correctly and it may display a blank page after the update has finished. In order to avoid this problem, rename the logon.aspx file before applying the update rollup. After you apply an update rollup package, you must re-create Outlook Web Access customization in logon.aspx.
- Nino Bilic

Updated Jul 01, 2019
Version 2.0

69 Comments

  • Anonymous's avatar
    Anonymous
    Scott McNulty - yeah, that should do it...
  • Anonymous's avatar
    Anonymous
    I wish I had read this before I applied the roll up! :)

    We are experiencing the third problem in your troubleshooting section.  Any ideas on how to fix this?  Should I uninstall and re-install the patch (using a different account of course)?
  • Anonymous's avatar
    Anonymous
    Nathan - as Derek mentioned, you do not need to remove previous rollups, no...

    You might be confused by the wording that talks about "removing interim updates" though. An interim update is an update that we might release for things that we had support cases on and certain customers hitting this might contact us and get a fix for that single specific issue. So it is not a rollup, it is an "interim" fix that goes between rollups really. Those are what should be removed, not rollups. So unless you actually had an interim fix from us - don't worry about it.
  • Anonymous's avatar
    Anonymous
    Just like SP's, you do not have to remove a rollup to install the newer rollup.
  • Anonymous's avatar
    Anonymous
    Do I have to remove All the previous Rollups before I install Rollup 7? It's mentioned on all the info but I can't even see the previous rollups listed under add/remove programs so how can I remove them first?
  • Anonymous's avatar
    Anonymous
    Suggestion:  When the Exchange update/rollup finishes and turns back on all the services, if any fail to start (that were working prior), the rollup should advise the admin of such - I only realized the Transport Service failure after nags from my users.
  • Anonymous's avatar
    Anonymous
    Got bit by the time out bug I think - Transport Service would not start - uncool Microsoft - but at least it was a known issue.
  • Anonymous's avatar
    Anonymous
    Ed,

    Out rollups are cumulative. In case of RU3 for SP1, this is what we say on the download page:

    This is a cumulative update rollup and replaces the following:

    KB945684 Update Rollup 1 for Exchange Server 2007 Service Pack 1 (KB945684)
    KB948016 Update Rollup 2 for Exchange Server 2007 Service Pack 1 (KB948016)
  • Anonymous's avatar
    Anonymous
    Is Update Rollup 2 a prerequisite for this?

    To clarify, does Update Rollup 3 include the fixes from previous Update Rollups?