Someone asked the following, so I thought I would try and address the issue as I think it is one that is commonly misunderstood:
Could you enlighten us on what happens when an Outlook...
Published May 01, 2006
Version 1.0
Blog Post
Hi Chris,
We have about 150 Executives in our Organisation, many of which have authorised over 20 EAs delegation to their mailboxes, as well as numerous levels of permissions across all of their folders. It is an absolute mess and appears to be affecting Calendaring operation across the enterprise.
Most of the Calendaring problems are to do with updates to both single and reocurring meetings. Both with those sending and those receiving.
Frequency and the type of occurrance is not constant. Unfortunately, Calendaring for EAs is one of their primary functions and it is currently very, very painfull.
What we are thinking of doing is:
1. Clean up delegations and permissions for all Executives and EAs.
2. Establish best practice training and re-enforcement of that training over time.
3. Where possible and appropriate, impliment constraints in Exchange/Outlook which mitigates the damage that users can do regarding assigning incorrect delegation and permission levels.
The 1st point is something that some in our company would like to do at a server level for selected groups staggered over time, as we will need to be available to provide help and training to reconfigure delegation and access using best practice. However, others are concerned with the impact on users. Yet, the clean-slate approach sounds appealing. What do you think? How hard is it to remove delegations and access from Exchange?
The 3rd point is a big if. The basic thought is to provide a certain level of predefined delegation and access for EAs to their Executive mailboxes based on AD group membership. This is a pretty basic model of being able to use the infrastructure to simplify a process that is performed on the client and which generally becomes very messy over time. If anyone can provide more advanced/sophisticated means of managing delegation and access using the infrastructure, I would be gratefull.
We are using Exchange 2003 SP2 and the Outlook 2002 SP3 client. We will soon be going to Outlook 2003 SP(latest).
As it stands, Exchange looks very unreliable for Calendaring. Is it reasonable to expect Exchange to be able to perform like a workhorse, without problem? Is it likely that we are not implimenting it properly? We serve about 2500 users.
We have about 150 Executives in our Organisation, many of which have authorised over 20 EAs delegation to their mailboxes, as well as numerous levels of permissions across all of their folders. It is an absolute mess and appears to be affecting Calendaring operation across the enterprise.
Most of the Calendaring problems are to do with updates to both single and reocurring meetings. Both with those sending and those receiving.
Frequency and the type of occurrance is not constant. Unfortunately, Calendaring for EAs is one of their primary functions and it is currently very, very painfull.
What we are thinking of doing is:
1. Clean up delegations and permissions for all Executives and EAs.
2. Establish best practice training and re-enforcement of that training over time.
3. Where possible and appropriate, impliment constraints in Exchange/Outlook which mitigates the damage that users can do regarding assigning incorrect delegation and permission levels.
The 1st point is something that some in our company would like to do at a server level for selected groups staggered over time, as we will need to be available to provide help and training to reconfigure delegation and access using best practice. However, others are concerned with the impact on users. Yet, the clean-slate approach sounds appealing. What do you think? How hard is it to remove delegations and access from Exchange?
The 3rd point is a big if. The basic thought is to provide a certain level of predefined delegation and access for EAs to their Executive mailboxes based on AD group membership. This is a pretty basic model of being able to use the infrastructure to simplify a process that is performed on the client and which generally becomes very messy over time. If anyone can provide more advanced/sophisticated means of managing delegation and access using the infrastructure, I would be gratefull.
We are using Exchange 2003 SP2 and the Outlook 2002 SP3 client. We will soon be going to Outlook 2003 SP(latest).
As it stands, Exchange looks very unreliable for Calendaring. Is it reasonable to expect Exchange to be able to perform like a workhorse, without problem? Is it likely that we are not implimenting it properly? We serve about 2500 users.