Microsoft
MicrosoftThe most deterministic way to make sure that an issue gets to where it needs to go is to open up a support ticket, here is the page that will start this process: Microsoft Graph | Support.
We've tried opening support tickets and have seen no improvements in the Graph API as a result. Specifically with these 503 errors, we mainly get advice to use the API differently, in a way that's totally different than the corollary API in EWS used to work, which requires a major application refactoring - or in a way that doesn't scale or meet our business needs. It's been frustrating to say the least.
Update 3/27/2025: We updated the \"Access to public folders\" section below.
\nThis post is a part of our EWS (Exchange Web Services) to Microsoft Graph Migration Guide Series.
\nIn 2018, we announced that we were no longer making feature updates to Exchange Web Services (EWS) in Exchange Online, and we advised developers to move to Microsoft Graph.
\nToday, we are announcing that on October 1, 2026, we will start blocking EWS requests to Exchange Online.
\nWhile the EWS components of the service will continue to receive security updates and certain non-security updates, product design and features will remain unchanged. This change also applies to the EWS SDKs for Java and .NET, as well.
\nDespite today’s announcement, EWS is still available and supported for use in production environments. But we strongly suggest migrating to Microsoft Graph to access Exchange Online data and gain access to the latest features and functionality.
\nToday’s announcement and the retirement of EWS apply only to Microsoft 365 and Exchange Online (all environments); there are no changes to EWS in Exchange Server. EWS will continue to be fully supported for Exchange on-premise mailboxes.
\nMigrating Applications to Microsoft Graph
\nWe know there are several feature gaps between EWS and Microsoft Graph, and though the list below is not exhaustive, these are the gaps most frequently reported to us by developers:
\nWe know there are other gaps not listed above, and we continue to work on closing them, but it’s possible some functionality will not make it to Microsoft Graph. We encourage you to provide feedback to us, keep a close eye on the What’s new in Microsoft Graph page, and explore alternatives for functionality or features not available in Microsoft Graph.
\nNext Steps
\nThe retirement of these APIs follows our service deprecation policies. We understand changes like this may cause some inconvenience, but we are confident it will ensure more secure, reliable, and performant experiences.
\nWe will publish regular communications as we progress towards this deadline to aid affected tenants in identifying EWS usage. We encourage all customers to monitor Message Center and this blog for related content.
\nThank you in advance for updating and opening your apps to a wider range of useful and intelligent features on Microsoft Graph. We are extremely excited about the growing opportunities that Microsoft Graph offers to developers, and we remain fully committed to our journey to empower developers to access Microsoft 365 data with the most modern features and tools.
\nThe Exchange Team
","kudosSumWeight":9,"postTime":"2023-09-19T08:00:36.518-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:announcements","text":"announcements","time":"2016-09-02T14:56:34.014-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:development","text":"development","time":"2017-06-19T07:48:30.406-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:exchange online","text":"exchange online","time":"2016-07-01T10:01:46.940-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":3,"rawTeaser":"Today, we are announcing that on October 1, 2026, we will start blocking EWS requests from non-Microsoft apps to Exchange Online.
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\nThis post is a part of our EWS (Exchange Web Services) to Microsoft Graph Migration Guide Series.
\nIn 2018, we announced that we were no longer making feature updates to Exchange Web Services (EWS) in Exchange Online, and we advised developers to move to Microsoft Graph.
\nToday, we are announcing that on October 1, 2026, we will start blocking EWS requests to Exchange Online.
\nWhile the EWS components of the service will continue to receive security updates and certain non-security updates, product design and features will remain unchanged. This change also applies to the EWS SDKs for Java and .NET, as well.
\nDespite today’s announcement, EWS is still available and supported for use in production environments. But we strongly suggest migrating to Microsoft Graph to access Exchange Online data and gain access to the latest features and functionality.
\nToday’s announcement and the retirement of EWS apply only to Microsoft 365 and Exchange Online (all environments); there are no changes to EWS in Exchange Server. EWS will continue to be fully supported for Exchange on-premise mailboxes.
\nMigrating Applications to Microsoft Graph
\nWe know there are several feature gaps between EWS and Microsoft Graph, and though the list below is not exhaustive, these are the gaps most frequently reported to us by developers:
\nWe know there are other gaps not listed above, and we continue to work on closing them, but it’s possible some functionality will not make it to Microsoft Graph. We encourage you to provide feedback to us, keep a close eye on the What’s new in Microsoft Graph page, and explore alternatives for functionality or features not available in Microsoft Graph.
\nNext Steps
\nThe retirement of these APIs follows our service deprecation policies. We understand changes like this may cause some inconvenience, but we are confident it will ensure more secure, reliable, and performant experiences.
\nWe will publish regular communications as we progress towards this deadline to aid affected tenants in identifying EWS usage. We encourage all customers to monitor Message Center and this blog for related content.
\nThank you in advance for updating and opening your apps to a wider range of useful and intelligent features on Microsoft Graph. We are extremely excited about the growing opportunities that Microsoft Graph offers to developers, and we remain fully committed to our journey to empower developers to access Microsoft 365 data with the most modern features and tools.
\nThe Exchange Team
"},"Conversation:conversation:3924440":{"__typename":"Conversation","id":"conversation:3924440","solved":false,"topic":{"__ref":"BlogTopicMessage:message:3924440"},"lastPostingActivityTime":"2025-03-27T14:09:00.394-07:00","lastPostTime":"2025-02-05T12:56:37.481-08:00","unreadReplyCount":53,"isSubscribed":false},"ModerationData:moderation_data:3924440":{"__typename":"ModerationData","id":"moderation_data:3924440","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3924440_6":{"__typename":"Revision","id":"revision:3924440_6","lastEditTime":"2025-03-27T14:09:00.394-07:00"},"BlogReplyMessage:message:4339082":{"__typename":"BlogReplyMessage","id":"message:4339082","conversation":{"__ref":"Conversation:conversation:3924440"},"author":{"__ref":"User:user:274488"},"revisionNum":1,"uid":4339082,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Exchange"},"subject":"Re: Retirement of Exchange Web Services in Exchange Online","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4339082"},"parent":{"__ref":"BlogReplyMessage:message:4338574"},"body":"We've tried opening support tickets and have seen no improvements in the Graph API as a result. Specifically with these 503 errors, we mainly get advice to use the API differently, in a way that's totally different than the corollary API in EWS used to work, which requires a major application refactoring - or in a way that doesn't scale or meet our business needs. It's been frustrating to say the least.
","body@stringLength":"413","rawBody":"We've tried opening support tickets and have seen no improvements in the Graph API as a result. Specifically with these 503 errors, we mainly get advice to use the API differently, in a way that's totally different than the corollary API in EWS used to work, which requires a major application refactoring - or in a way that doesn't scale or meet our business needs. It's been frustrating to say the least.
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