Update 8/14/13: Due to an issue with the Exchange 2013 Security Update installation process, the Exchange 2013 updates have been removed from the Download Center. For more information, please see E...
Updated Jul 01, 2019
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Released: Update Rollups for Exchange 2007 & Exchange 2010 and Security Updates for Exchange 2013
After updating Exchange 2010 SP3 RU2 from Exchange 2010 SP3 on Windows 2008 R2, the MS Exchange information store service is not started and the following event log error occurs. Is it a known issue? When I restarts MS Exchange AD topology services, all Exchange services are back to normal. Thanks!
Log Name: Application
Source: MSExchangeIS
Date: 13/08/2013 10:45:22 PM
Event ID: 5003
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: VDEV-MAILEX02.ohhllpdev.com
Description:
Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeIS" />
<EventID Qualifiers="49158">5003</EventID>
<Level>2</Level>
<Task>6</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-14T02:45:22.000000000Z" />
<EventRecordID>262097</EventRecordID>
<Channel>Application</Channel>
<Computer>VDEV-MAILEX02.ohhllpdev.com</Computer>
<Security />
</System>
<EventData>
<Binary>5B444941475F4354585D0000B6010000FFF01600000000000000A801000093642010000000009344201000000000937C201000000000935C201000000000936C201000000000934C2010000000001D48201000000000FD5C201000000000BD5F2010000000001D48201000000000FD5C201000000000BD5F201000000000FD79201000000000CD4A201000000000BD5F201000000000CD4A201000000000BD5F201000000000FD79201000000000FD79201000000000FD79201000000000FD79201000000000FD79201000000000FD79201000000000FD79201000000000FD79201000000000CD4A201000000000CD4A201000000000CD4A201000000000BD5F201000000000CD4A201000000000BD5F201000000000CD4A201000000000BD5F201000000000CD4A201000000000BD5F201000000000FD79201000000000CD4A201000000000BD44201000000000CD64201000000000E82D40100F010480FD79201000000000FD79201000000000FD79201000000000CD4A201000000000BD5F201000000000CD4A201000000000BD5F201000000000FD79201000000000CD4A2010000000007A68001000000000B81B40102301048040660010000000000DD4401023010480</Binary>
</EventData>
</Event>