We installed the RU32 for Exchange 2010 SP3 (previously RU30) running on Server 2008 R2 x64 and we are not able to open mailboxes on the the Exchange server via OWA afterwards. We are working on getting to Exchange Online...have multiple tickets open for multiple issues with hybrid mode since we want to get off this unsupported OS and app.
- Open elevated command prompt.
- Install RU32.
- Reboot.
- Open mailbox with Outlook = no issues. Logon OWA successfully, but unable to see any mailbox contents. Error message "The mailbox you're trying to access isn't currently available. If the problem continues, contact your helpdesk."
- Uninstall RU32.
- Reboot.
- Open mailbox with Outlook = no issues. Logon OWA successfully & no issues.