Hello Brent Alinger [MSFT]
Your condescending response is noted. It’s a common reaction I see from Microsoft reps at all levels when they can't handle a question. I'm reminded of The Emperor's New Clothes.
I've posted this simple CHM question several times in this blog. No one could be bothered to address it until now and when I posted the location of the last Exchange CHM file ( http://www.microsoft.com/en-us/download/details.aspx?id=35395 ) a while back, no one responded again but it magically disappeared. Nice.
You didn't answer my question re offline access to Exchange TechNet documentation (regardless of altitude), so I will take your condescending response to mean - "I don't know and I really don't care"