Sime3000 - first you are missing the point of a community where people try to help each other whether they are a member of one team or another. This person clearly just misunderstood what you were asking about, and you respond with a super snarky response. That alone warrants people to ignore your future requests for help, but then you chastising them down for not being a member of the Exchange team is just ridiculous...
Next you badger, and I mean relentlessly, the Exchange team about your questions like somehow you are entitled to special treatment or they are somehow directly ignoring/disrespecting you. Get over yourself... seriously...
If you want your questions answered in a timely fashion, then go open a support ticket to get them answered. Blogs and forums are not an official support mechanisms, and you are lucky if you get someone who is kind enough to try and help you in one of them (whether they are a member of the Exchange team or not).
In the mean time if you aren't going to open a support ticket, because apparently you are too important or deserve special attention, then do us all a favor and post a question once and then let it go. Relentlessly badgering people only makes them want to ignore you.