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Exchange Team Blog
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Office space...

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The_Exchange_Team
Platinum Contributor
Jan 16, 2008

This post is about how office space is allocated at Microsoft, and it has nothing to do with the movie of the same name.  You will also be hard pressed to find something really useful Exchange-related in it!

In most of the company, we have offices with actual doors rather than cubicles.  Of late, we've been running into a space crunch due to a general underestimation of how many hires we could make (typically, it's assumed that only a certain percentage of allocated head count will be filled at any time due to attrition and the time it takes to find and bring in new people).  I don't know the exact percentages, but we hired more than we expected we'd be able to, so we've been getting a bit squeezed for offices until more can be built.

Offices are allocated to teams based on their head counts, and offices are allocated to people based mostly on seniority.  There are four types of office arrangements, ordered by prestige: corner offices, window offices, interior offices, and multi-person offices.  Corner offices, which are larger than regular ones, are the most coveted and are usually allocated to very senior managers (like VP's, General Managers, Product Unit Managers, etc).  Although with the space crunch, a few of our senior managers took one for the team and moved into interior offices and let their corner office be occupied by several others (they can typically fit four people without too much crowding). 

The next most desirable offices are window offices.  These are allocated strictly by seniority at Microsoft, although depending on how space has been divided up between teams and how senior certain teams are, we could and do end up with less senior people trumping more senior ones on occasion.   There's always a good bit of grumbling when that happens.  How senior you have to be to get a window office depends on many factors, most particularly how senior you are relative to your team.  I got my first window office after being at MS for less than two years, but that was in less crowded times and occurred after we moved into a brand new building.  In Exchange today, there are people that have been at MS for 5 years or more and still are in interior offices.

The least desirable situation is to be in an office with one or two other people.  I've shared an office before, and also worked in cubicle land for a number of years, but that was 10 years ago (before I joined MS), and there is no way I could go back that.  Aside: about 15 years ago I was fooling around in my cubicle one day with a pen and a rubberband, spinning it around and around (why, I couldn't say).  What I didn't realize was that the pen was leaking and I was spraying little ink droplets on people in all the surrounding cubicles.  I was not the most popular person in the office that day (or that week, for that matter).  It's best to keep me enclosed in a roof and walls.

- Jon Avner

Updated Jul 01, 2019
Version 2.0

16 Comments

  • I have to second what Brian G said - what the heck were you guys thinking releasing Exchange 2007 in its current state?  My guess is that someone somewhere got to check off a successful release date and reap the associated rewards.

    However, if you don't actually finish a product (much less polish it) then it's easy to hit a release date.  Just so you know, in the trenches we're seeing a resurgance in customers struggling with the Exchange vs. Domino question, based strictly on the still-crippled release of Exchange 2007.
  • I had the pleasure of working in building 34 a few years back. I got lumped with an interior office as I was only there for a few months. To be honest I think the whole layout of offices there was really poor and not conducive to good team work or communication.
    Some people had their own coffee machines and sofas in their little offices. That always made me chuckle.
  • Can we get a Visio flow chart of office priority :-)
  • Damn Jon, Such an organisation is freaky.. I'm scared ^^

    Everything is so precise and I can't imagine what happens when two guys switch offices..
    I'm a regular reader of your blog, and enjoyed the website you've done on "Exchange team is recruiting" (few weeks ago) but has nothing to do with the organisation you just described ^^
  • I actually enjoyed that movie, Office Space!  In addition, I always thought that that stupid paper clip thingy majigy in Office should be replaced with a nice big red stapler! :-)

    The best office arrangement I have seen was at Cabletron.  The meeting rooms had no chairs with the purpose of making meetings short and to the point.

    I think open office plans work well.  No walls, no cubicles but large spaces between desks and if you really want to hide from your colleague, put a plant in the way.
  • All I can say is that the entire Exchange team should lose their offices for the poor job done on Exchange 2007.

    Powershell is nice, but not at the expense of not having a fully working GUI to manage the system. Not the half-ass one that was shipped with Exchange 2007, but one with as many features as the Exchange 2003 version. What in the hell were you guys thinking?  Did you ever ask resellers that actually have to sell the product to customers for feedback? Not the fortune 500 type, but the people who sell/purchase the majority of your products?

    Removing features from OWA?  Who had the heads up their behinds to do that?  Yes, SP1 addressed that. However, who was the idiot that made that decision in the first place?

    Don't get me wrong, I love MS and their products.  But, this is the first time in many many years that I have actually been disappointed with a new product. I actually have customers who are looking at competing products due to the mess you guys have created.

    Heads should roll around there.  Office space should be increased by firing the idiots who made these decisions.  It appears that the wrong people are in the corner and window offices around there.