I opened a ticket with support on this and here is what I got back:
As per our research from the back end team the issue you are experiencing is a known issue and our team is working on this to get a fix.
- For now we do not have a ETA on this, our team is already working on this we hope we find a solution soon, we will be sharing the communications with our users via articles or updates once we have a fix for the same.
- Unfortunately for now we do not have a work around on this and there is nothing I can share with you.
I apologize for the inconvenience caused to you and assure you that we are working on finding a fix for you."
That being said, I would highly recommend opening up support tickets through your Premier Support and other channels so they know this is a bigger issue and putting pressure on you.