I would also like to add my frustration at this limitation. I have jr. staff that create accounts for new users, they have only 1 PC and don't have the luxury of having a dedicated "admin" workstation. It is unrealistic these days to expect everyone in the company to have access to the mail servers (which have become SO business critical that many and IT professional's job depends on it) or even just everyone in the IT dept. Personally, I only allow experienced network administrators with Exchange experience onto my company's Exchange servers. There have been work-arounds for this issue in the past as I have been running outlook and ESM on the same machine for 3 years now, hopefully they'll be one again.
Microsoft
