INFO: Update Rollup 4 for Exchange Server 2007 Service Pack 1

I installed rollup 4 on to 4 servers – edge, UM, and two cas/hub/mbx servers.

It uninstalled eventually after a very long time. The reason I installed it was because I has been told by MS support that it contained a fix for a documented bug in UM compatibility with OCS which we are currently deploying. After spending Thursday of last

week with MS support in the UK and not getting much resolution, I then spent over 4 hours on the phone with MS support in the US Friday night. We do have mail flow, and most things now seem OK, but we do have a continuing problem around permissions it seems.

If I run exchange mgmt shell on one of the CAS servers, and run the following I get an error:-

[PS] C:UsersexadminDesktop>Get-WebServicesVirtualDirectory

Get-WebServicesVirtualDirectory : Unable to create Internet Information Service

s (IIS) directory entry. Error message is: Access is denied.

. HResult = -2147024891.

At line:1 char:31

+ Get-WebServicesVirtualDirectory <<<<

If you run the command so that the focus is shifted to query the other CAS server (e.g not the local machine) it then works (and vice versa)

[PS] C:UsersexadminDesktop>Get-WebServicesVirtualDirectory -server servenamehere

Name                       Server                     InternalUrl

EWS (Default Web Site)     DECOLEX01                  https://servernamehere.domain..

In addition play on phone no longer works on the UM server.

My call is still open with MS UK, but they are making very little progress and its getting frustrating, I am hoping to get this resolved tonight, but would welcome any input you can provide

Fortunately my wife has a picture of me to remind her of what I look like.

Andrew