A few years ago, we created a web site that would allow our hybrid customers to obtain what’s generally known as the “hybrid key”. This self-service site would validate your O365 tenant and after a f...
Updated Apr 21, 2022
Version 4.0
Blog Post
2 MIN READ
Hybrid Configuration Wizard and licensing of your on-premises server used for hybrid
- Agreed re: sizing and licensing. It's a Windows Server VM after all. It needs CPU, Memory, Disk, Backup. It has a cost, even if the Exchange Server licensing is provided. However I would comment that you're only obliged to run it if the requirement for synchronized identity exists. Customer/user requirements often need to be met with things that cost money, directly or indirectly. It is a hard sell when something appears to benefit you as the MSP, vs the customer.
- Agreed re: consistency. In the MSP world it's a constant struggle, and you definitely inherit disasters. E.g. Synchronized environments missing the Hybrid Exchange Server. It's an ongoing journey in my experience, and you do have to wait for vendors to hopefully add the features you need, as well as customers to buy in to the path you want to take them on. Financial and real world realities do mean that you often have to compromise.
- Re: sales tactics. I'm not in sales. To demonstrate value though, sometimes you need to provide comparison and alternative scenarios to get your point across.
- I too feel somewhat jaded and frustrated in relation to how long it has taken for Microsoft to deal with this scenario, so I do empathize you with and I'm not trying to dismiss or reason away your opinions. I'm just another keen follower of the scenario.